Terms

Thornemere Ltd.

Trading as PGH Pest Prevention, Beegone, Woodpecker Roofing,

Crown & Burrow Ecology

Standard Terms and Conditions of Sale

Thank you for selecting our services. We are committed to providing you with a professional and positive experience. Please take a moment to review the following terms and conditions, which set out the framework of our working relationship.

Definitions and Interpretation
Asbestos Policy and Procedure
The Contract
The Services
Your Responsibilities
Payment
Cancellation and Refunds
Termination
General Liability
Data Protection
Other Important Terms
Governing Law
Force Majeure
Warranty
Recorded Calls
Time Limits
Extent of Survey
Opportunity to Cure
Scaffolding Requirements and working at height
Other Terms and Information Regarding the Work
Duty of Care
Brick Work Repair, Mortar Matching, and Rubble Removal
Site Services and Welfare Provisions

1. Definitions and Interpretation

2.1 In these Terms and Conditions, we use specific expressions with particular meanings:

– “Client/you/your” refers to the Consumer who is purchasing our Services.

– “Consumer” has the same meaning as defined by the Consumer Rights Act 2015.

– “Contract” refers to the legally binding agreement formed when you accept our Quotation and agree to these Terms and Conditions.

– “Property” refers to the premises where our Services will be provided.

– “Quotation” is the price we provide you, either in writing or verbally, for the Services. It remains open for acceptance for 30 days and outlines the scope of work.

– “Services” refers to the roofing repair, installation, maintenance, and associated access or construction work provided by Woodpecker Roofing.

2.2 Whenever we mention “writing” or “written,” it includes communication via email.

2. Asbestos Policy and Procedure

Legal Requirement: Under the Control of Asbestos Regulations 2012, all materials in buildings constructed before 2000 must be presumed to contain asbestos unless there is clear evidence they do not.

Properties Built Before 2000: If your property was built before 2000 and there is no existing asbestos survey for the areas we need to access, we will arrange a certified asbestos survey (ISO 17020 & 17025) before starting any invasive work. This will be included in your quote.

If Suspected Asbestos is Found During Work:

– Work will stop immediately for safety reasons.

– The customer is responsible for the cost of an additional asbestos analysis.

– If asbestos is found, the customer is responsible for arranging for licensed removal and associated costs before work can continue.

– If the space is asbestos-free, work will be rebooked.

Woodpecker Roofing complies with all relevant UK regulations, including the Control of Asbestos Regulations 2012 and the Health and Safety at Work etc. Act 1974.

For more, visit: https://www.hse.gov.uk/pubns/books/l143.htm

3. The Contract

Please note: All phone calls are recorded for quality assurance and training purposes. We reserve the right to reference call recordings to assist in resolving any issues.

3.1 Whenever a service booking is made, an contractual agreement is formed between Thornemere Ltd. and the customer and our terms and conditions apply from that point onward. Call recordings serve as evidence of this agreement.

3.2 We will send you a quotation for services. Acceptance of our quotation constitutes a legally binding contract between Thornemere Ltd. and the customer, incorporating these Terms and Conditions.

3.3 Our quotation is based on the information you provide. Thornmere Ltd. reserves the right to amend the quotation if the property size differs upon inspection, survey, or if your requirements change. If additional work is identified during our visit, we will discuss it with you and seek your approval before proceeding. Any extra services and associated costs will be agreed upon in advance.

Quotes are valid for 30 days. If the quote is accepted after this time, Thornemere Ltd. retains the right to quote additional time on site to reassess should it be required.

4. The Scope of Services

We will carry out our roofing services with due care, skill, and in accordance with best trade practices.

4.1 Any dates provided for the commencement or completion of works are indicative only and should be treated as estimates. Unless explicitly agreed in writing, we are not contractually bound to complete works by a fixed date, particularly where delays may arise due to weather, access issues, or third-party dependencies.

4.2 Certain roofing works (e.g. waterproofing, sealing, membrane installation) may require curing or drying time before further work or access is permitted. The client must not interfere with treated or repaired areas until advised it is safe to do so, as early access may compromise workmanship or void guarantees.

4.3 Upon request, we will provide any relevant health and safety documentation or product information (e.g. technical data sheets, method statements). The client is responsible for reading and complying with all site safety guidance and must not permit unauthorised persons access to work areas while roofing works are underway.

4.4 While we will take all reasonable care to deliver works to a high standard, we cannot be held liable for issues or defects that arise from:

Areas not visible or accessible at the time of inspection
Existing structural problems or damage outside the scope of works
Subsequent third-party interference or alterations

4.5 Any tools, equipment, or temporary fixtures provided by Woodpecker Roofing during the course of the work remain our property unless otherwise agreed in writing. If such items are removed, damaged, lost, or stolen, the customer will be liable for the cost of replacement.

4.6 Upon completion of the work, our team will present a sign-off sheet to confirm your satisfaction with the quality and appearance of the work and to record any outstanding payment due. You or your authorised representative must be present to review and sign off on completion. Any concerns must be raised before sign-off, as further changes or adjustments cannot be guaranteed once our team has left the site.

5. Your Responsibilities

5.1 The customer must ensure the following prior to and during the provision of our services:

5.1.1 The property is in a suitable condition for Thornemere Ltd. to carry out the agreed works. For example, flooring or fixtures to be treated should be in reasonable condition to avoid avoidable damage.

5.1.2 Full and timely access is provided to all relevant areas of the property (and neighbouring land, if required) on the agreed date and time. If access is not provided, a rescheduling or cancellation fee may apply to cover Thornemere Ltd. costs.

5.1.3 If keys are provided, they must operate all locks without requiring specialist effort or equipment.

5.1.4 The customer must provide any necessary access instructions, including how to disarm and reset alarm systems. Thornmere Ltd. is not liable for alarms triggered due to incomplete or incorrect information.

5.1.5 Where applicable, the customer must assist with parking arrangements and provide valid permits if required. All parking charges, tolls, or penalties incurred due to lack of access or information will be added to the final invoice.

5.1.6 The customer is responsible for obtaining any necessary permissions or consents from third parties (e.g. landlords or local authorities) prior to the commencement of services.

5.1.7 The customer must follow all health and safety recommendations and aftercare advice, including any instructions related to the safe use of treated areas.

5.1.8 Where work involves electrical components, the customer must ensure that power to relevant circuits is switched off and remains off for the duration of the works.

5.2 If the customer fails to meet any of the responsibilities outlined above, Thornmere Ltd. cannot be held responsible for any resulting delays or complications, and reserves the right to recover costs for wasted visits or additional time incurred.

5.3 The customer must ensure that we have clear and safe access to the roof and surrounding areas for the duration of the works. Obstructed access may result in delays or additional charges. Vehicles, garden furniture, and other obstacles should be removed prior to our arrival.

6. Payment

Thornemere Ltd. accepts the following forms of payment:

Credit/debit card
Pay-by-link (a secure online payment link issued by our office team)
Bank transfer (invoice payments)
Please note: cheques are not accepted.

6.1 Payment Thresholds

For works valued over £1,000 + VAT (£1,200 incl. VAT), a 70% deposit is payable upon booking, with the remaining balance due on completion or within 30 days of the invoice date, whichever comes first.
For works valued at or below £1,000 + VAT, full payment is due upon booking.

6.2 Many of our services are payable upfront; however, stage-payment invoices must be settled in full within 30 days of the invoice date. Payments must be made without set-off, withholding, deduction, or retention unless agreed in writing. All prices exclude VAT unless otherwise stated.

6.3 Any changes to the agreed scope of works must be confirmed in writing. Any resulting fee variations will be charged and payable in accordance with these terms.

**6.4 All payments made are non-refundable, except where required under statutory rights.

6.5 We reserve the right to request full or partial payment upfront before commencing services. Your specific payment terms will be confirmed in your quotation or booking confirmation.

6.6 Late Payments If payment is not received by the due date, the following will apply:

Interest will be charged at 8% per annum above the Bank of England base rate, accruing daily from the due date until payment is made in full.
We may suspend any further works or services until the balance is paid.
Any overdue account may be referred to a debt recovery agency, with all additional recovery costs added to the customer’s account.

7. Cancellation and Refunds

7.1 Deposits are strictly non-refundable.

7.2 By confirming your booking and paying any fees or deposits, you acknowledge that we immediately allocate resources and schedule diary time; accordingly, all amounts paid are non-refundable (subject only to your unavoidable statutory rights).

NB. Statutory Cancellation Rights

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“CCR”), you have the right to cancel this contract within 14 calendar days of its conclusion. However, by expressly requesting that we commence performance of the services within that 14-day period, and having been informed that doing so will forfeit your cancellation right, you agree that your right to cancel under the CCR will end once performance commences. For appointments or services scheduled on a specific date, cancellation must be notified to us at least 24 hours before performance begins; any fees or deposits paid are otherwise non-refundable (subject only to unavoidable statutory rights).

7.3 If work has already started and the customer chooses to cancel, they will be liable for all incurred costs to that point—including labour, materials, equipment, and any non-refundable deposits.

7.4 Once a service has been completed, refunds are not applicable, as the services provided cannot be reversed without significant cost. If the customer has any concerns regarding the work completed by Thornemere Ltd., these must be submitted in writing via email. We will investigate all complaints thoroughly.

7.5 Any cancellations or changes must be made by email or directly with your surveyor 24 hours in advance of scheduled service. Customers must receive a written confirmation for the cancellation to be valid.

7.6 Cancellation Fee

If you cancel less than 24 hours before the scheduled appointment, or fail to attend without giving us at least 24 hours’ notice, you will owe and immediately be charged a cancellation fee equal to 100 % of the full cost of the scheduled service.

7.7 Payment Terms & Late-Payment Charges

All sums due under this Agreement must be paid within 14 days of invoice. If any amount remains outstanding after the due date, we reserve the right to charge:

Statutory interest at a rate of 8 % per annum above the Bank of England base rate, accruing daily from the due date until payment is received; and

Fixed debt-recovery compensation under the Late Payment of Commercial Debts (Interest) Act 1998, currently:

• £40 for debts up to £999.99

• £70 for debts between £1,000 and £9,999.99

• £100 for debts of £10,000 or more

8. Termination

8.1 Either Thornemere Ltd. or the customer may cancel this contract at any time without liability by providing written notice if:

8.1.1 There is a material breach of the contract, and the breaching party fails to remedy it within 14 days of receiving written notice. A breach is considered material if it has a significant impact on the cancelling party, regardless of whether it resulted from an accident, mistake, or misunderstanding.

8.1.2 Thornemere Ltd. or the customer becomes bankrupt, enters liquidation or administration, has a receiver appointed, or ceases (or threatens to cease) trading.

8.2 If the contract is cancelled under this clause, the customer will only be required to pay for the services provided up to the date of cancellation. Any amounts due will either be invoiced to the customer or deducted from any refund owed, depending on the payments made at the time of cancellation.

9. General Liability

9.1 Thornemere Ltd. holds comprehensive liability insurance. Our liability is limited to the cost of the service provided, except in cases of gross negligence or wilful misconduct.

9.2 Thornemere Ltd. accepts responsibility for any delay, loss or damage that the customer may encounter, provided it is a foreseeable result of our breach of these Terms and Conditions or our negligence or misconduct. A delay, loss or damage is considered foreseeable if it is an obvious consequence of such a breach or was reasonably contemplated by both parties at the time the contract was formed.

9.3 Thornemere Ltd. accepts no liability for delay, loss or damage arising from circumstances that are unforeseeable or beyond our reasonable control. This includes, but is not limited to, staff illness, power outages, mechanical equipment failure, severe weather conditions, or delays resulting from local authority regulations, access restrictions, or planning.

9.4 Any damage caused by our team will only be covered if rectification works and materials are arranged or approved in advance by Thornemere Ltd. Any matters beyond this may be handled through our insurance, details of which are available upon request.

9.5 Thornemere Ltd. shall not be liable for any indirect or consequential losses, including loss of profit, loss of business or business opportunities, or any business interruption.

9.6 Thornemere Ltd. will not be held liable for defects or damage arising from pre-existing conditions not visible at the time of the initial inspection, including but not limited to rotten timbers, sagging joists, poor construction, or structural movement.

10. Data Protection

We take data protection seriously, and any data we hold will only be collected, processed, and held in accordance with the Data Protection Act 2018, the General Data Protection Regulation 2016, and any amendments to them.

11. Other Important Terms

11.1 We may transfer (assign) our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party if we sell our business, for example. If such a transfer occurs, we will inform you in writing. Your rights under these Terms and Conditions will not be affected, and our obligations under these Terms and Conditions will be transferred to the third party, who will be bound by them.

11.1A All contracts, agreements, and arrangements entered into by the Company — whether for reactive works, planned preventative maintenance (PPM), or subscription-based services — shall be deemed fully assignable and transferable (‘saleable’) in the event of a sale of the business or its assets.

This includes but is not limited to:

One-off or ongoing reactive works (including works in progress or recurring call-outs)
Fixed-term or rolling PPM contracts
Subscription services or retained service agreements

The Company shall ensure all such agreements are structured in a way that does not restrict their transfer to a purchaser, subject to any client consent required by law or the terms of the agreement. Where applicable, standard terms shall include a clause confirming the assignability of the contract without penalty in the event of sale or transfer of business ownership.

11.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (or the Contract) without our express written permission.

11.3 The Contract is between you and us and is not intended to benefit any other person or third party. Therefore, no other person or party will be entitled to enforce any provision of these Terms and Conditions.

11.4 If any part of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, it will be severed from the Contract. However, the validity and enforceability of the remaining parts of the Contract will not be affected.

11.5 The fact that either party does not exercise or enforce their rights under these Terms and Conditions following a breach of contract does not mean that they have waived their right to do so at a later date.

11.6 Non-Solicitation of Employees and Contractors

11.6.1 The Client agrees that during the term of the Contract and for a period of 12 months following completion or termination of the Services, the Client shall not, without the prior written consent of Thornemere Ltd., directly or indirectly:

a) solicit or entice away;
b) employ or engage; or
c) attempt to employ or engage,

any employee, consultant, subcontractor, or representative of Thornemere Ltd. who has been materially involved in providing the Services to the Client.

11.6.2 This restriction applies whether such individual leaves Thornemere Ltd. voluntarily or otherwise.

11.6.3 In the event of a breach of this clause, the Client shall pay Thornemere Ltd. a recruitment fee equal to 25% of the individual’s gross annual remuneration at the time their engagement with the Client commences. The parties agree that this represents a genuine pre-estimate of the costs incurred by Thornemere Ltd., including recruitment expenses, training investment, and operational disruption.

11.6.4 This clause shall not apply where the individual responds to a bona fide public recruitment advertisement or recruitment process that is not specifically targeted at employees, contractors, or representatives of Thornemere Ltd.

11.6.5 The Client acknowledges that this clause is reasonable and necessary to protect Thornemere Ltd.’s legitimate business interests.

12. Governing Law

These Terms and Conditions, and any Contract between us, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Force Majeure

Neither party will be liable to the other for any failure or delay in performing any obligations under the Contract if the failure or delay is due to a cause beyond their reasonable control. In such cases, the failure or delay will not be considered a breach of these Terms and Conditions or other terms of the Contract.

14. Warranty

In line with the Consumer Rights Act 2015 and the Supply of Goods and Services Act 1982, Thornemere Roofing Ltd. provides the following guarantees, each designed to protect the customer while ensuring clarity on coverage and limitations.

14.1 We guarantee the workmanship of roof repairs for 12 months from the date of completion. This guarantee applies only to the specific area repaired.

Exclusions:

General wear and tear

Damage from extreme weather (e.g. storms, snow, wind)

Underlying structural issues not visible at the time of work

Materials (unless otherwise confirmed in writing)

Conditions:

The roof must be reasonably maintained

The guarantee is non-transferable

Claims must be made in writing within the guarantee period

We must be given a reasonable opportunity to inspect and, where necessary, carry out remedial work

This guarantee is in addition to your statutory rights.

14.2 We provide a 10-year workmanship guarantee for all full roof installations completed by Woodpacker Roofing Ltd.

Covers:

Defects caused by poor installation or workmanship

Excludes:

Damage caused by lack of maintenance, severe weather, impact, misuse, or unauthorised repairs

Defects in materials (covered separately by manufacturer warranties)

Conditions:

Gutters must be kept clear

Foot traffic on the roof should be avoided

The guarantee is non-transferable unless agreed in writing

14.3 For new roofs installed at the property address, we provide:

Workmanship Guarantee of 10 years from completion, covering defects due to poor installation

Manufacturer Guarantee:

Coverage of up to [e.g. 15, 20, or 60 years], depending on the product (e.g. tiles, membranes, GRP systems). Claims under this guarantee must be made directly to the product manufacturer, and subject to their terms

Conditions:

Roof must be installed in accordance with the manufacturer’s guidelines

The roof must be regularly maintained

Guarantee is valid only after full payment is received

Any unauthorised work or significant alterations will void the guarantee

14.4 Optional: Insurance-Backed Guarantee (IBG)

Where applicable, Thornemere Roofing Ltd. may offer an insurance-backed guarantee (IBG) issued by an authorised third party. This provides additional peace of mind should Thornemere Roofing Ltd. cease trading during the guarantee period. Availability and registration details for an IBG will be confirmed in writing within the quotation or final invoice pack.

15. Recorded Calls

To ensure the quality of our service and for training purposes, we may record our phone calls. This helps us continuously improve and provide you with the best possible assistance.

16. Time Limits

All service delivery dates and times are provided as estimates. While we are not liable for any delays, we will make every effort to meet the agreed schedule and minimise any inconvenience.

16.1 Roofing works are subject to weather conditions. In the event of adverse weather (including rain, strong winds, snow, or extreme heat), delays may occur to protect health, safety, or work quality. Woodpecker Roofing shall not be held liable for any delay arising due to weather. Revised dates will be scheduled at the earliest suitable opportunity.

17. Extent of Survey

We have thoroughly inspected the areas you requested. If you notice any omissions or feel we have misunderstood your instructions, please contact us as soon as possible. Please note: our report reflects only the conditions observed at the time of inspection. We cannot accept responsibility for any hidden issues or problems that arise in the future. All quotations are valid for 30 days. We encourage you to review the report and any attachments carefully.

18. Opportunity to Cure

In the event that the Customer identifies any deficiencies in the performance of Thornemere Ltd., the Customer must notify Thornemere Ltd. in writing without undue delay. Thornemere Ltd. shall be afforded a reasonable opportunity, not exceeding 30 days from the date of notification, to inspect, assess, and remedy any alleged defects. Thornemere Ltd. shall not be held liable for any losses, costs, or damages arising from alleged deficiencies unless and until Thornemere Ltd. has been given such opportunity to rectify the issue. The Customer acknowledges that, due to Thornemere Ltd.’s stringent quality control processes, the occurrence of such deficiencies is expected to be minimal.

19. Scaffolding Requirements and Working at Height

19.1 Scaffolding may remain on-site during and after roofing works. It will be erected in accordance with health and safety regulations and positioned as discreetly as practical. Adverse weather conditions may delay access or installation for safety reasons; in such cases, work will be rescheduled at the earliest safe opportunity.

19.2 Where roofing works require access to roofs, eaves, chimney stacks, or other elevated areas, suitable scaffolding or alternative access platforms will be required to ensure compliance with the Work at Height Regulations 2005.

19.3 If scaffolding or access equipment is provided by the Customer, it must meet Thornemere Ltd.’s safety standards. We reserve the right to refuse to use any access equipment deemed unsafe or non-compliant. All third-party scaffolding must:

Be erected by a competent contractor registered with a recognised trade body (e.g., NASC)
Display valid scaffold tags
Be subject to documented weekly inspections

19.4 Only Thornemere Ltd. personnel or authorised contractors are permitted to access scaffolding supplied by us. Customers and third parties must not use, alter, or interfere with any scaffolding due to the risk of personal injury or damage.

19.5 No other trades or contractors may access, modify, or dismantle our scaffolding without prior written approval. Unauthorised access or changes may result in an additional safety inspection fee and delay to the works.

19.6 Where scaffolding is included in your quotation, Thornemere Ltd. will arrange its supply, erection, and removal. We ensure working platforms are safe and appropriately sized (minimum 1.5m wide), with access features such as pulley systems and safety gates installed where required.

19.7 Scaffold removal cannot be guaranteed for a specific date. Following completion of works, scaffold removal typically occurs within 1–4 weeks, subject to weather and access conditions. Full payment must be received before removal is scheduled.

19.8 Where scaffolding is provided by the Customer, it must include:

Pulley and rope system (if specified)
Kickboards, 90cm guardrails, and netting
Wall anchors where necessary
Full saddle scaffold around chimney stacks or roof access points (minimum 13 bricks down)
Platforms at least four boards wide
A secured and concealed ladder
Scaffold alarm (where required for site security)
Erection at least two weeks before work is due to commence
Photographic evidence of the completed setup
Handover certificate and weekly inspection log

20. Other Terms and Information Regarding the Work

20.1 Unless otherwise agreed in writing, the disposal of old tiles, roof coverings, timber, rubble, or other construction waste is not included in the quotation and may incur an additional charge.

20.2 If party wall legislation applies to parts of the roof in question, it is the responsibility of the client to obtain written authorisation from the neighbouring property owner to allow our work and scaffolding to proceed. We are unable to carry out any work on the neighbour’s section of roof without such consent, and this has not been included in our quotation. Should the neighbour wish to have work undertaken on their side of the roof, we may provide them with a separate quotation for those works.

20.3 If roofing fabric is damaged due to the erection of scaffolding required for our works, repairs to roof tiles or coverings are not included in our fixed quotation and may result in additional charges. As part of our commitment to customer care, we have—where possible—replaced damaged tiles prior to or during scaffold removal. However, such repairs are carried out purely as a gesture of goodwill and do not form part of our contractual obligations. We accept no liability for roofing repairs under the terms of this agreement. It is the responsibility of the property owner to ensure the roof is properly maintained and kept in good repair. Roofs that are aged or have not been regularly maintained are more susceptible to issues such as tile breakage.

If you are interested in obtaining a quote for roofing repairs, please contact your surveyor.

21. Duty of Care

Woodpecker Roofing recognises its duty of care to clients, site visitors, and the general public while carrying out roofing works. We are committed to:

Performing all work in line with relevant UK legislation, including the Health and Safety at Work etc. Act 1974, the Construction (Design and Management) Regulations 2015, and the Work at Height Regulations 2005
Taking all reasonable steps to ensure safety at height, including use of approved scaffolding, fall protection, and exclusion zones
Securing the worksite and informing clients of any safety restrictions or hazards, including temporary barriers and restricted access areas
Ensuring all roofing debris is managed and removed in line with environmental standards, and that equipment is stored safely
Notifying the client immediately if we identify any unsafe structures or access issues that could compromise safety or workmanship

Client Responsibilities: To support safe delivery of works, the client must:

Avoid access to scaffolding or work zones unless authorised
Inform Woodpecker Roofing of any known site hazards or restrictions (e.g. fragile roof lights, pets, restricted access)
Ensure basic site services are available (e.g. electrical/water supply, where applicable)
Maintain a safe and clear access route to the work area

Failure to follow safety guidance or access instructions may lead to delay, suspension of works, or additional charges.

22. Brick Work Repair, Mortar Matching and Rubble Removal

Important: Unless specifically stated in your quote, the disposal of rubble, plaster, or building waste is not included. Replacement brickwork may not exactly match the original in appearance. However, we will consult with you to achieve a finish you’re satisfied with.

23. Site Services and Welfare Provisions

23.1 The property owner agrees to provide a safe and functional electrical power supply on-site for the duration of the works. This may be used for tools, equipment, and other essential services required to carry out roofing operations efficiently.

23.2 The property owner agrees to provide reasonable access to a water supply for use during the course of the works where required (e.g., for mixing materials, cleaning equipment, or welfare purposes).

23.3 While every effort will be made to avoid damage to visible external electrical cables, aerials, satellite dishes, and associated wiring, Woodpecker Roofing cannot accept liability for any accidental damage incurred during roofing works where such items are present and not clearly visible or identified. It is the responsibility of the customer to inform Woodpecker Roofing of any known external wiring or concealed cabling prior to the commencement of works.

23.4 In accordance with the Construction (Design and Management) Regulations 2015 and the Workplace (Health, Safety and Welfare) Regulations 1992, the client must ensure the availability of basic welfare provisions for roofing personnel. These include access to toilet and handwashing facilities, drinking water, and—where reasonably practicable—a space for rest. If such facilities are not available on-site or within a reasonable distance, Woodpecker Roofing reserves the right to hire mobile welfare units, with the cost passed on to the client.